About

On this site you can find information about my scientific work in the fields of Human Computer Interaction and Computer-Supported Collaborative Work, including my projects and publications. I am currently managing the Persuasive and Social Technologies Group at the IBM T.J. Watson Research lab in Cambridge, working with the most awesome people on the planet. We are part of the Collaborative User Experience group. I am also part of the IBM Research Center for Social Business.

My current research focuses on social software in the enterprise and persuasive technologies of all kind. I am particularly interested in mechanisms to engage user communities. I’ve been leveraging concepts from games, recommender and incentive systems to build novel systems to engage users. My research involves designing, implementing, and deploying novel systems but also measuring success through quantitative and qualitative analysis of usage data. I work closely with product groups at IBM Lotus (now ICS) and over the years, our research has shaped products such as IBM Connections or Lotus Notes. Sometimes this happens through simple designs and ideas, sometimes through results from trial deployement of novel systems, other times entire systems and code are being transferred.