Curriculum Vitae

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Professional Experience

Research Manager, Data Science User Experience (DUX)
IBM T.J. Watson Research, Cambridge, MA
2011 – present

Research Staff Member, Social Software Group
IBM T.J. Watson Research, Cambridge, MA
2002 – 2010

Post-Doc, Collaboration Architecture Team
IBM T.J. Watson Research, Hawthorne, NY
2000 – 2001

Research Scientist
Department for Applied Computer Science IV
University of Mannheim, Germany
1995 – 2000

Summer Intern
Institut Eurécom, Sophia-Antipolis, France
1994

Research Assistant
Department for Applied Computer Science IV
University of Mannheim, Germany
1993 – 1994

Summer Intern
F. Deininger GmbH, Mannheim, Germany,
1991

Contract Programmer
Computer Center GmbH, Mannheim, Germany
1989 – 1993

Financial Consultant
BfG Bank AG, Mannheim, Germany
1989

Education

Ph.D. Computer Science
University of Mannheim, Germany
1995 – 1999

Dissertation (in German): “The digital lecture board – Concept, Design, and Implementation of a Whiteboard for Synchronous Teleteaching”

M.S. Computer Science & Business Administration (IT)
University of Mannheim, Germany
1990 – 1995

Master’s Thesis at Institut Eurécom, France: “Stream Synchronization in a Scalable Video Server Array“

Bank Trainee Program
BfG Bank AG, Mannheim, Germany
1987 – 1989

High School Diploma
Lieselotte-Gymnasium, Mannheim, Germany
1978 – 1987

Skills

Management

Hiring and managing technical teams
Project management from concept brainstorming through technical deployment
Strategy, idea generation, and research analysis

Technical Skills

Web App Dev : Java, J2EE, HTML, HTTP, Javascript, jquery, CSS, XML, SQL, Hibernate, MyBatis, Postgres, DB2
Desktop App Dev : Java, SWT, JFACE, Swing, Eclipse-based Applications
Design: Fireworks, Photoshop, PowerPoint
Analysis: Excel, SQL, SPSS
Less recent experience (alphabetic order): Basic, C / C++, COBOL, Estelle, Gauss, Pascal, IP Multicast, RTP / RTCP, SIP, Tcl/Tk, TCP, UDP, Visual Studio

Design

Concept generation
Storyboarding, Personas
Wireframes, Rapid prototyping

User Research

Qualitative and quantitative research
Experimental design (A-B testing)
Semi-structured interviewing

Foreign Languages

German: native
English: fluent written and spoken
French: good knowledge
Italian: basic knowledge

Selected Invited Talks

“The Social Workforce at IBM – A Research Perspective on Building a Social Business,” Guest Lecture, University of Maryland, November 2013
“Social Business 2.0 – From a Social to a Smarter Workforce”
Panelist, IBM Research Colloquium, Madrid, Spain, Oct 2013
“Exploring the Future at the IBM research Center for Social Business,” Keynote, DNUG Spring Conference Jun 2012, Dortmund, Germany
“Social Recommender Systems – An HCI Perspective,” Keynote, ACM RecSys Workshop on Recommender Systems and the Social Web, Oct 2011
“Fuelling the Social Web with Recommender Systems,” Invited Seminar, University College Dublin, Oct 2009

Selected Popular Press

My projects have been covered in popular press, including BusinessWeek, CNN Money, and Discover Magazine.

CNN Money (12/04/2013): How IBM bypasses bureaucratic purgatory
Harvard Business Review (09/30/2013): Can Internal Crowdfunding Help Companies Surface Their Best Ideas?
Business Week (06/01/2009 print edition only): What’s a friend worth?
CNN (05/12/2008): ‘Virtual water cooler’ makes workplace more fun
eWeek (Feb 14, 2005): IBM, Microsoft Collide on Collaboration

Publications

I am author / coauthor of 71+ scholary articles with more than 2105 citations on Google Scholar. For details, check out my publications page.

Patents

I am author / coauthor of 25+ patents. For details, check out my patents page.

Awards and Scholarships

IBM Outstanding Science Accomplishment on Social Recommender Systems, 2013
ACM RecSys Best Paper Award, 2010
IBM Performance Award, 2009
IBM Research Accomplishhment Award (Lotus Connections), 2009
7 IBM Patent Plateau Awards, 2004 – 2012
IBM Outstanding Innovation Award, 2007
IBM Leadership Excellence Program, 2005
IBM Performance Award, 2005
AACE Best Paper Award, World Conference on Educational Multimedia and Hypermedia 1998
IEEE Outstanding Paper Award, IEEE International Conference on Multimedia Computing and Systems 1996
Research scholarship granted by IBM Research Heidelberg, Germany, and the Ministry of Science and Education of Baden Württemberg, 1996 – 1998
Met the requirements for high school scholarships for gifted students funded by the German Ministry of Science and Education, 1985

Teaching and Tutoring

Summer Intern Mentor
IBM Research, USA
2000 – present

Mikhil Masli,
University of Minnesota, now with IBM CHQ Workforce Analytics
Hyungil Ahn
MIT Media Lab, now with IBM Research Almaden
Jilin Chen
University of Minnesota, now with IBM Research Almaden
Pavan Vatturi
Oregon State University, now with Mentor Graphics
Lida Li
Oregon State University, now with Microsoft
Jianqiang Shen
Oregon State University, now with PARC
Shilad Sen
University of Minnesota, now professor at Macalester College
Roberto Silva Filho
University of California Irvine, now with GE Global Research
Andrew Witt
Harvard University School of Design, now Director of Research at Gehry Technologies, Los Angeles
Juergen Vogel
University of Mannheim, Germany, now professor at Bern University of Applied Sciences
Heather Richter
Georgia Institute of Technology, now professor at University of North Carolina at Charlotte

Student Supervisor – Master’s Thesis and Undergraduate Papers Department for Applied Computer Science IV
University of Mannheim, Germany
1996 – 1999

Michael Grundel
Tino von Roden
Jochen Müller
Jürgen Vogel
Martin Grumann
Volker Hilt

Teaching Assistant
Department for Applied Computer Science IV
University of Mannheim, Germany
1996 – 1999

Instructor
Continuing Education Department
University of Mannheim, Germany
1994 – 1995

Teaching Assistant
Department for Applied Mathematics
University of Mannheim, Germany
1992 – 1993

Service and Volunteer Activities

Organizing Committee

Area Chair for Social Track at UMAP 2014
Organizer ACM RecSys’13 Workshop on Recommender Systems and the Social Web
Organizer ICWSM’13 Workshop on Social Computing for Workforce 2.0
IBM HCI PIC Chair (Professional Interest Community)
2010 – 2012
Tutorial Chair, ACM RecSys’12, Dublin, Ireland
Organizer ACM RecSys’12 Workshop on Recommender Systems and the Social Web
Workshop Chair, ACM RecSys’11, Chicago, IL
Organizer ACM RecSys’10 Workshop on Recommender Systems and the Social Web
Organizer ACM RecSys’09 Workshop on Recommender Systems and the Social Web
Organzier ACM CSCW’08 Workshop on Social Networking in Organizations

Program Committee

ACM Recommender Systems RecSys 2008 – 2012
Associate Chair CHI 2012
International Conference on Weblogs and Social Media (ICWSM), 2009, 2011, 2012
International Workshop on Groupware CRIWG, 2005 – 2011
IW3C2 International World Wide Web conference WWW, 2000, 2002, 2009, 2010
Autonomous Agent 2001 Workshop on Agent Supported Cooperative Work (WASCW’2001)

Reviewer

NSF Grant Proposal Reviewer, 2011
UMAP User Modeling, Adaptation and Personalization, 2011
Interact IFIP Conference on Human-Computer Interaction, 2011
ACM Conference on Human Factors in Computing Systems, CHI 2003 – 2013
ACM Conference on Computer-Supported Cooperative Work CSCW 2002 -2013
International Conference on Intelligent User Interfaces, IUI 2010 – 2013
IEEE International Conference on Multimedia & Expo ICME, 2008 – 2009
ACM Conference on Groupware Group, 2005
Multimedia Tools and Applications Journal (MTAP), Springer, 2003 – 2008
IEEE International Conference on Pervasive Computing and Communications PerCom, 2003

Memberships

Member of the ACM (Association for Computing Machinery)
Member of the editorial board of Multimedia Tools and Applications Journal, Springer (2003 – 2008)
Member of the alumni organization of the University of Mannheim, AbsolventUM e.V., Germany
Member of the Association for the Advancement of Computing in Education (AACE), VA, USA (June 1997 – July 1999)